Case Studies: Custom Solutions

We understand that when processes are unique to an organization, out-of-the-box software just won’t cut it. We enthusiastically tackle highly complex systems and create effective solutions that fit seamlessly with your workflow.

Impounded and Abandoned Vehicle Management

Client: Ottawa County Sheriff’s Office

The Ottawa County Sheriff’s Office wanted to streamline the process of managing abandoned vehicles and and holding public auctions. We created an all-in-one solution for managing vehicles, public bidding, and custodian communication.

Purchasing Suite

Client: Kent County Purchasing Department

This sophisticated purchasing management software streamlines multiple complex processes such as requisitions, vendor registration, reverse auction, and travel requests. Kent County saw a substantial increase in the number of bid responses and significant cost savings after implementing this custom solution. The successful impact of our software contributed to the Purchasing Department receiving the MPPOA Agency of the Year award.

Subpoena Tracker

Client: Ottawa County, MI

Custom solution for tracking and managing various requests such as subpoenas and mental health pickups. Ottawa County processes thousands of requests every month by hand–a process that involves multiple departments and agencies. The client saw substantial relief with a properly streamlined process.

Law Enforcement Personnel Scheduling

Client: Ottawa County Sheriff’s Office

A web application especially built for the challenge of scheduling law enforcement personnel to the variety of shifts that span 24 hours, 7 days a week. Officers login to view department schedules and request time off. Administrators use the schedule builder to create assignments to locations or cars.